Introduction
A leading European subsidiary of Asia’s largest insurer, specialising in motor vehicle insurance, recently upgraded Guidewire InsuranceSuite from v9.0.5 to v10.2.2 while migrating their entire infrastructure to Amazon Web Services (AWS). Alchemy had worked closely with this client for several years and is their sole System Integrator (SI) partner.
The Challenge
The project included updating Guidewire InsuranceSuite, DataHub, Customer Engage and account management portals, microservices, CI/CD pipelines, and databases. Added complexity included ongoing Business as Usual (BAU) releases into production while simultaneously working on the Guidewire v10 upgrade and AWS migration project.
How We Helped
To address the challenges, we developed a resource and project framework along with a code branch and merge strategy to cater to the complexities.
Key activities included:
- System Integrator: Led the upgrade and all interfaces with other teams.
- Agile Coordination: Worked closely with internal client cloud and application support teams.
- Development Teams: Teams were split to work on each Centre.
- Branching and Merging Strategy: Developed to accommodate multiple workstreams working simultaneously.
- Iterative UAT Testing: Designed to avoid a “big bang” approach by testing sections of the application in iterations, followed by a final large-scale regression test prior to the upgrade.
- Technical Testing: The suite of applications and infrastructure was fully penetration and performance tested prior to the upgrade.
Key technical issues resolved included entity issues on startup, GraphValidationException errors, and modifying custom fields and parameters for compatibility with Guidewire InsuranceSuite v10. Best practices were implemented to enhance performance and user experience.
Result
The project was successfully completed and released into production in conjunction with the infrastructure migration to AWS. This reduced the company's infrastructure costs by 13%, improved system stability, and improved quoting times by approximately 60%.
Contact Alchemy Today
Don't miss out on the opportunity to leverage the knowledge and experience of the Alchemy team to strengthen your product and drive growth. Reach out to us at info@alchemytechs.com to discuss how we can get involved in your projects and take them to the next level. Let's collaborate towards a bright and successful future!